Twelve connected business areas
Manage every stage of the business.
Each business area connects the people, records and activities required to manage a building business from the first enquiry through to completion, warranty and ongoing support.
PROCESS 01
Configuration settings and data management
Tailor Zoho using configurable users, permissions, templates, currencies, domain names and data backups. Establish consistent platform settings, secure access and reliable business data across your organisation.
PROCESS 02
User activity and marketing
Track emails, SMS messages, calls, calendars, tasks, documents, engagement, live chat and surveys in one place. See each customer interaction without moving between disconnected systems.
PROCESS 03
Customer management and sales enquiries
Build a relationship-based database for customers, architects, real estate agents, subcontractors and suppliers. Store each party once, then link them to the relevant enquiries, jobs and activities.
PROCESS 04
BOQ estimating proposals and contracts
Prepare preliminary agreements, concept agreements, full build estimates and variations. Manage margins and allowances, compare estimates, offer product options, request supplier quotes and create professional proposals.
PROCESS 05
Sales and contract invoicing
Manage deposits and progress claims through to final payment. Link forecast claims to the job schedule, generate invoices when due and integrate accounting for current payment and cash flow information.
PROCESS 06
Jobs projects and timesheets
Convert a successful contract into a structured job. Use Gantt charts, Kanban boards and calendars to manage schedules, tasks and milestones, with timesheets supporting labour costs, job budgets and WIP.
PROCESS 07
Purchasing supplier bills and job expenses
Manage warehouse replenishment and job purchasing. Allocate stock, manage delivery locations, record materials received, track product usage and reconcile purchase orders, receipts and supplier bills.
PROCESS 08
Products services and inventory
Manage suppliers, pricing, lead times, services, fees, labour rates, materials and allowance options. Store images and specifications, track inventory and retain serial numbers for warranty or servicing.
PROCESS 09
Repairs warranty and support
Support clients after practical completion with connected warranty, defect, repair and maintenance processes. Identify the parties involved, assign actions and retain compliance and quality assurance information.
PROCESS 10
Reports budgets and WIP
Create reports and dashboards for sales, job performance and financial control. Compare estimated and actual costs, monitor expected and current margins, calculate WIP and automate journals from percentage complete.
PROCESS 11
Resources safety and compliance
Manage Safe Work Method Statements, job inductions, site inspections and toolbox meetings through trackers and Zoho Forms. Capture images, videos and files, then control what is shared.
PROCESS 12
Client subcontractor and resource portals
Give clients, subcontractors and project resources secure, profile-based access. Members can view schedules, approve records, download project documents and add or reply to comments with attachments.